Katie James Designs carries products from many of the leading wedding manufacturers within the United States. All products are beautifully constructed with quality products and materials and are thoroughly inspected so we are able to guarantee that our products will be free of manufacturer defects. All of our products are first quality items direct from the manufacturer and are not seconds. We do not sell any irregular items or liquidated products.
We understand how important your wedding is to you and we are confident that you will be satisfied with your purchase. If you are not satisfied with your purchase, you may return products for a full credit, less shipping and handling fees. Please contact customer service from my account page if an item arrives damaged or defective or an item is missing on how to receive a replacement.